| The
2009 MSC hosted the following Tutorial Workshops. Tutorial Workshops are
either full day or half day, offered same day in the morning and afternoon
or only in the morning or afternoon. Tutorial Workshops will begin on Tuesday,
March 24, 2009 and end on Wednesday, March 25, 2009.
Two
training courses, ASQ-CCT and ASQ-CQT, each full two days, are offered
Monday and Tuesday, March 23 – 24, followed by exam on Wednesday, March
25.
https://secure.asq.org/measurement-science-cert-exam-application-2009.html
Full
Day = workshop delivered the entire day.
Half
Day = workshop delivered in the morning and repeated in the afternoon.
MONDAY,
MARCH 23, 2009
ASQ
/ CCT Training Part I: ASQ Certified Calibration Technician Exam
Refresher Workshop
Dilip
Shah
E=mc3
Solutions
(Full
Day)
ASQ
certifications have had a history of recognition for over 35 years and
they are recognized and endorsed internationally by major corporations.
The ASQ Certified Calibration Technician Exam was first offered in 2003
and shall approach its sixth anniversary in 2009 with over 800 candidates
passing the exam. This year, the MSC is offering a refresher workshop (March
23-24) in conjunction with the administration of the CCT Exam (March 25).
The refresher workshop shall prepare the CCT candidate for a final practice
round of exam questions, exam taking techniques and any other concerns.
Note:
•
The prospective candidate has to apply and pay separately for taking the
exam. There is an application deadline for taking the test.
•
There are pre-requisites for taking the exam.
•
MSC does not administer the CCT exam. ASQ administers the exam in facilities
provided by MSC.
•
For more information on the application process, please visit: www.asq.org/certification/apply.html
•
Check the MSC and ASQ web sites for any further updates on the workshop
•
Please bring a non programmable calculator to the workshop.
•
ASQ shall also administer the CQT and CQI tests. There will not
be a refresher workshop for those offered at MSC.
For
additional information: Dilip Shah (330) 328-4400
e-mail
emc3solu@aol.com,
web site: www.emc3solutions.com
Workshop
Developer Biography
Dilip
A. Shah (ASQ Senior Member) has over 30 years of industry experience in
metrology, electronics, instrumentation, measurement and computer applications
of statistics in the Quality Assurance areas. He is well versed in all
measurement parameters. He has been employed in various positions with
Phillips Electronics (UK), Kodak Ltd. (UK), Instruments Division of Monsanto
Corporation, Flexsys America and Alpha Technologies. He is currently a
Principal of E = mc3 Solutions, a consulting practice that provides training
and consulting solutions in ISO9000/TS 16949, ISO17025, measurement and
computer applications.
Dilip
is certified by American Society for Quality (ASQ) as a Certified Quality
Auditor, Certified Quality Engineer and Certified Calibration Technician.
Dilip volunteers his time with the local Akron-Canton (Ohio) ASQ section
where he was the Chair (2001-2002 year). Dilip has been a member of the
advisory board of the University of Akron Engineering and Science Technology
Division since 1988. Dilip also belongs to the Statistics, Automotive,
Inspection, Quality Audit and Measurement Quality Divisions (Chair 2003-2005
year) of American Society for Quality. Dilip is the co-author of The Metrology
Handbook published by the ASQ Quality Press. Dilip participated in the
development of ASQ’s Certified Calibration Technician exam. Dilip participates
actively in the measurement related issues through National Conference
of Standards Laboratories International (NCSLI) and the west coast based
Measurement Science Conference (MSC) where he presents sessions, papers
and workshops. Dilip also is a member of Institute of Electrical and Electronic
Engineers (IEEE). Dilip is the recipient of MQD’s Highest Award, the 2005
Max J. Unis Award and co-recipient of MSC’s 2003 Algie Lance Award for
the Best Paper (Gage R. & R. versus ANOVA). Dilip is a Member of the
A2LA Board of Directors (2006-2009). Dilip is a Chief Subject Matter Expert
for Workplace Training Inc. which provides many on-line measurement-related
training options to the industry. Dilip is also involved in Education &
Training Committee activities of NCSLI.
Dilip
Shah (ASQ CQA, CQE, CCT)
E
= mc3 Solutions
197
Great Oaks Train #130
Wadsworth,
Ohio 44281-8215
Tel:
(330) 328-4400
ASQ
/ CQT Training – Part I): ASQ Certified Quality Technician Exam
Refresher Workshop
Milton
Krivokuca
California
State University Dominguez Hills
(Full-Day)
In
this two-day refresher course, CQT candidates will receive an overview
of the ten elements contained in the body of knowledge for this professional
ASQ certification. Each element of the BOK will be reviewed in a format
that prepares candidates for this 100 question multiple-choice exam. Key
aspects of each element of the BOK will be discussed using sample exam
questions as the basis. By using this method, candidates become familiar
with the test question structure and the theory supporting the exam questions.
The
CQT is a natural progression of accomplishment from the CCT towards the
ultimate Certified Quality Engineer (CQE) certification. The class is designed
for student and instructor interaction. Pre reading of the CQT Primer,
published the Quality Council of Indiana is required. There will be several
practice tests administered in class and as homework. For detailed information
of the ten elements contained in the CQT BOK, please visit ASQ.org and
visit the Training and Certification section on the right side menu.
For
additional information: Milton Krivokuca (310) 243-3352
e-mail:
mkrivokuca@csudh.edu
Workshop
Developer Biography
Milton
Krivokuca is currently the program coordinator for the BSQA and MSQA
program at California State University-Dominguez Hills. He teaches various
business courses, especially classes related to quality and ASQ Certification
Refreshers Courses. In addition, Milton Krivokuca instructs literature
and writing classes to business/technology majors. He possesses an undergraduate
degree from the University of Pittsburgh in Management Science or Business
Statistics.
His
MBA is in Operations Management, with a focus of quality systems, from
DePaul University. Milton Krivokuca also has an MA from Purdue University
in Literature. After 25 years of manufacturing related experience, he began
teaching and earned his Doctor of Business Administration in business on-line
at California Coast University.
His
professional accomplishments include earning CQIA, CQT, CQA, CMQ/OE, CPM,
CBM, and CMP certifications. He is also a RAB certified ISO9000: 2000 auditor.
His
professional activities consist of being a senior member of ASQ and currently
the Quality Management Division Marketing Chair. On July 1, 2007, he began
a two-year term as Vice Chair for Marketing on the ASQ Quality Management
Division leadership team. When not teaching, Milton Krivokuca is a judge
in the International Team Excellences Competition, California Team Excellence
program, and an examiner for the California Awards for Performance Excellence.
TUESDAY,
MARCH 24, 2009
ASQ
/ CCT Training ~ Part II (CONTINUED): ASQ Certified Calibration Technician
Exam Refresher Workshop
Dilip
Shah
E=mc3
Solutions
(Full-Day)
ASQ
/ CQT Training – Part II (CONTINUED): ASQ Certified Quality Technician
Exam Refresher Workshop
Milton
Krivokuca
California
State University Dominguez Hills
(Full-Day)
WORKSHOP
T-01: Improving Your Organization Through Proficiency Testing
Instructor:
Jeff C. Gust
MeasurePT
Inc.
(Full-Day)
Are
you looking for ways to verify the things that your laboratory does correctly
while identifying opportunities for improvement in the services that you
perform? Proficiency Testing, a determination of your laboratory’s
performance by means of Inter-laboratory comparison, is an excellent tool
in which to accomplish this. Proficiency Testing (PT) can effectively
be used as a means to validate the laboratory’s:
• Training
•
Environment
•
Measurement Methods
•
Measurement Uncertainty
•
Equipment
•
Traceability
•
Result Reporting
•
Ability to meet customer requirements
This
workshop has been designed to provide answers about; what proficiency testing
is, who can benefit from it, when is it appropriate to participate, where
can I locate available proficiency tests and how to interpret and react
to proficiency test data. This workshop will also cover things
you should look for from a proficiency test provider, and when is it more
economical for you to develop your own proficiency test programs.
Is
your organization being required to participate in proficiency testing
by an accreditation body, upper management, or customer? This workshop
will also discuss the PT requirements of accreditation bodies, how and
when to submit results, and how to draft a documented PT plan. We
can demonstrate how you can save money by developing an optimal PT plan
for your laboratory that both meets relevant requirements without participating
in proficiency tests that may not be required.
For
additional information: Jeff Gust (260) 244-7450
email:
gust@measurept.com
or jgust@rjbagan.com
WORKSHOP
T-02:
Calibration and Testing 101 - Back to Basics.
Practical
Applications of Measurement Standard Requirements
James
Smith (Smitty), Boeing IDS
Jesse
Morse, Morse Metrology
Dr.
Dennis Jackson, NSWC Corona Division
Stephen
Doty, NSWC Corona Division
Scott
Sabourin, Isotech North America
Reed
Buell, Fluke/Hart Scientific
Tim
Mason, Edison ESI
(Full-Day)
This
tutorial will present and examine a number of elements relating to the
functions, features and concerns of a working calibration/testing lab &
its personnel. This selection of topics is not traditionally covered in
a Metrology training seminar. Design of this presentation covers items
more of interest to individuals who are working in new disciplines, their
Managers, Leads, Trainers or those whose formal calibration/testing experience
has been limited to “On the Job Training” (OJT).
Emphasis
has been made to combine a series of short overviews that will provide
a broad spectrum of information with reference material to lead the student
to further pursue those topics of priority or interest. This real world
approach builds upon elements of specific skill sets, both technical and
standard compliance, measurement quality programs and its impact on performance.
This
information is presented in a casual, relaxed and fun atmosphere.
Key
Areas:
While
many attributes contribute to a successful calibration program. This tutorial
will cover;
•
Big String Bang Theory
o
How to apply Type A Uncertainty and calibrate a piece of string
•
Temperature Process Calibration
o
Dry Wells and Liquid Baths
•
Temperature Measurement
o
Why Metrology Labs need Triple Point of Water cells
•
History of Measurement
o
What are the Primary Standards and where did they come from?
•
What about those Vendor Certifications?
o
Z540, 17025: How much information do we need, anyway?
•
The new camera theory: Thermography
o
Watching Hot and Cold on the big screen
Who
Should Attend?
All
Metrology personnel, Calibration Managers & related staff, Instrument,
Test & Quality engineers, wanting to augment or reinforce current skills,
Companies & Programs looking into creating or extending their calibration/testing
functions. Current “Program” representatives interested in enhancing their
understanding of the measurement field and Metrology/Calibration/ Test
technicians who are looking to expand their skill set with a broader knowledge
of the application of measurement science.
For
additional information: Tim Mason (714) 895-0731
email:
Tim.Mason@sce.com
WORKSHOP
T-03: Accreditation: Challenges and Solutions
Hershal
Brewer
International
Accreditation Service (IAS)
(Full-Day)
Accreditation
for laboratories is on the increase, and understanding the challenges and
standard involved in accreditation is crucial. This workshop will address
common issues encountered by laboratories seeking accreditation. These
issues include:
• The
scope of accreditation
•
Measurement uncertainties
•
Traceability
•
Proficiency testing for laboratories
•
Management review and internal audit
•
Personnel qualification
•
Records
•
Computer systems and software
•
Sub-contracting and purchasing
•
Customer complaints and corrective action
•
Reporting calibration results
•
Marketing the accredited laboratory
•
General criteria for selecting the accrediting body (AB)
For
additional information, Hershal C. Brewer (562) 699-0541 x. 3309
email:
hbrewer@iasonline.org
WORKSHOP
T-04: Analytical Chemistry for Metrologists
Instructor:
Jerry D. Messman
Stranaska
Scientific LLC
(Full-Day)
Analytical
chemistry is a scientific discipline involving diverse applications of
qualitative, quantitative, and structural analysis. Because measurements
are the essence of analytical chemistry, metrology plays a critical role
throughout the entire problem-solving process. The purpose of this
fast-paced short course is to familiarize the metrologist with a broad
range of topics which are fundamental to analytical chemistry. Definitions,
terminology, concepts, concentration units, basic calculations, parameter
figures of merit, and general roblem-solving strategies common to the analytical
chemist will be explained at an introductory level. The generic building
blocks of the analytical process will be described, and then applied to
a variety of representative chemical analysis problems. Instruction
will include cursory examinations of bulk sampling and sub-sampling, sample
preparation and pre-treatment, analysis and quantization, data collection
and treatment, and reporting and decision impact of the analytical results.
Many of the sub-disciplines of analytical chemistry (e.g., gravimetry,
titrimetry, optical spectrometry, mass spectrometry, chromatography, electrochemistry,
etc.) will be summarized. Case examples and scenarios of analytical
chemistry in the real world will be described. An introductory knowledge
of basic chemistry and physics is recommended, but not required.
For
additional information: Jerry Messman (970) 282-3840
email
jerrym@stranaska.com
website:www.stranaska.com
Workshop
Developer Biography
Jerry
D. Messman holds a Ph.D. degree in analytical chemistry from the University
of Maryland. He has been involved in various spectrometric aspects
of analytical metrology throughout his entire professional career beginning
30+ years ago with the National Bureau of Standards (NBS). During
his tenure at the National Institute of Standards and Technology (NIST)
from 1988 to 1992, Jerry was responsible for rejuvenation of the high-accuracy
spectrophotometric standards program in the Chemical Sciences and Technology
Laboratory. For the past 15 years, Jerry has served as Managing Director
of Stranaska Scientific LLC, an innovative research and development company
dedicated to the advancement of analytical metrology worldwide. Jerry
is a newly-elected member of CITAC, an acronym for the Cooperation on International
Traceability in Analytical Chemistry.
WORKSHOP
T-05: Calibration/Validation for beginners "focus on VOM meters"
Herb
O'Neil
Ridgewater
College
(Full-Day)
Technicians
using and/or calibrating Electrical measuring instruments (VOM's) are required
to use standards and apply measuring units. This instructional tutorial
focuses on standards and units used in Electrical measurements. Included
are such considerations as Bandwidth in AC function, sensitivity, least
count, and resolution, Specs-man-ship to name a few of the items for discussion
& demonstration & experimentation.
For
additional information: Herb O'Neil (320) 234-8574
email:
Herb.Oneil@ridgewater.edu
WEDNESDAY,
MARCH 25, 2009
WORKSHOP
T-06:
Measurement Uncertainty: Fundamental Applications and Considerations
Dilip
Shah
E=mc3
Solutions
(Full-Day)
This
is a beginner to intermediate level workshop targeted towards metrologists,
technicians and engineers. This workshop will also be useful for procurers
of calibration services. This workshop covers the Measurement Uncertainty
fundamentals for metrology professionals new to the subject. Statistical
concepts relevant to Metrology and Measurement Uncertainty are introduced,
explained and demonstrated. Topics from the U. S. Guide to the Expression
of Uncertainty in Measurement (ANSI/NCSL Z540-2-1997) are covered.
Building
on the fundamentals, the workshop proceeds to cover practical examples
encountered in metrology using a hands-on approach for determining Measurement
Uncertainty. The workshop breaks down the Measurement Uncertainty determination
into a 7-step process. As each step is covered, a computer spreadsheet
template is developed to calculate and document the uncertainty data. Examples
and techniques related to metrology and measurement; including Test Uncertainty
Ratios (TUR), risk analysis, control charting applications in metrology
and data validation are discussed during the workshop to ensure that participants
leave the session with practical and timesaving techniques that can be
utilized in their profession.
For
additional information: Dilip Shah (330) 328-4400
e-mail
emc3solu@aol.com,
web site: www.emc3solutions.com
WORKSHOP
T-07:
Temperature Calibration Uncertainty Analysis: Introduction and
Overview
Ron
Ainsworth
Hart
Scientific
(Half-Day)
This
presentation is a step by step review of the tools necessary to evaluate
the uncertainties present in temperature calibrations. Topics include curve
fitting errors, error propagation, error budgeting, TURs, and statistical
process control. Also discussed will be pertinent fundamentals of uncertainty
analysis as outlined in the Guide to The Expression of Uncertainty in Measurement
(GUM). This segment is intended for those who are new to uncertainty analysis
as well as those who are well versed but require further guidance or clarification.
For
additional information: Ron Ainsworth (801) 763-1600
email:
ron.ainsworth@hartscientific
Workshop
Developer Biography
Ron
Ainsworth is the marketing manager for Hart Scientific, a division of Fluke
Corporation. Formerly the calibration laboratory manager, Ron has been
with the company since 1999. Having studied both at U.C. Berkeley
and Brigham Young University, he holds both a BS in Physics and an MBA
degree. Ron has been a frequent speaker at NCLSI, regional and international
events and is currently the coordinator for the NCSLI Utah section. His
research has been published through TEMPMEKO, NCSLI and the American Institute
of Physics.
WORKSHOP
T-08:
Uncertainty Computation by Monte-Carlo Simulation and Its Use
in the Calibration Software MetroVal
Alex
Lepek
Newton
Metrology Ltd., Israel
(Half-Day)
Monte-Carlo
simulation is a well know technique for solving complicated problems. Instead
of solving a problem analytically, a simulation of the problem is made
and the solution is the average obtained from many random trials. Therefore,
a precise outcome requires a large number of such repetitions and a computer
must be used.
When
applied to uncertainty calculations, one simulates the contribution of
the uncertainty components by means of random numbers. These random numbers
should behave in the same manner as the physical components, that is, they
should have the same statistical distribution. This of course guarantees
the same standard deviation and mean. Also, the random numbers should be
correlated with other components in a way that reflects the relations between
the components in the real world. For example, if the measurement equation
Y=F(X1,...,Xn) is known then X1 through Xn are simulated by random numbers
and the uncertainty in Y and its mean value are obtained from a histogram
of F. For the usually required uncertainty in uncertainty, 10000 repetitions
are more than enough and can be easily accomplished during the process
of calibration.
Monte-Carlo
simulation in uncertainty calculations is now a recognized approach by
ISO and some calculation methods are described in the first supplement
to the ISO GUM. The important point is that in many cases there are large
differences between the classic ISO GUM uncertainty outcomes and the Monte-Carlo
outcomes. Monte-Carlo is always correct.
We
shall use the calibration and analysis program MetroVal to demonstrate
how to run Monte-Carlo simulations to compute real uncertainty problems.
A comparison will be made with the outcome of the classical ISO GUM methods,
also obtained by MetroVal. If you have an interesting case and wish to
include it in the demonstration, please send it in advance.
MetroVal
was developed and used by labs long before ISO GUM supplement was issued.
MetroVal is a calibration program that complies with international requirements
and recommendations such as ISO 17025 (accreditation), ISO GUM (uncertainty
calculations) and ILAC G8 (compliance with specifications). It computes
real and complex number uncertainties (using several methods) while calibrating,
using the measured values, additional required data and can use the actual
calibration history of the measurement standards. One can do the calculations
independently of a calibration. The program uses VISA to control instruments
automatically. No experience with MetroVal is required for this tutorial
but if you are curious, you may download it from www.newtonmetrology.com
for early pre-lecture hands-on experience.
For
additional information: Dr. Alex Lepek
email:
nmetro@newtonmetrology.com
Workshop
Developer Biography
Dr.
Alex Lepek obtained his PhD in physics from the Hebrew University in Jerusalem
in 1977.
He
developed several national measurement standards for the National Physical
Laboratory of Israel from 1987 to 1997.
Dr.
Alex Lepek participated in the establishment of the Israeli Metrological
Society and served as its first president.
Since
1997 he is the CEO for Newton Metrology Ltd which develops software and
provides consulting in metrology (www.newtonmetrology.com).
WORKSHOP
T-09: Optical Detectors and Laser Measurements
Marla
L. Dowell and John H. Lehman
NIST,
Optoelectronics Division
(Half-Day)
Optical
detectors constantly evolve with the implementation of new materials and
fabrication techniques that are intended to enhance the performance and
reduce the cost of existing detector types. Optical detectors are often
written about and explained with jargon that obstructs a comprehensive
understanding of the many and varied detector types. For example,
a detector is often informally referred to by the material from which it
is made, such as a "germanium detector," or the principle upon which it
operates, such as a "photodiode," or the primary use, such as an "IR detector"
or "fast pulse detector." Despite the obviously different meanings
of each of these detector types, the names may simply refer to the same
physical device. In this workshop, we will present an introduction to optical
detectors, discuss calibration of optical detectors for laser measurements,
and describe national traceability for calibration of optical detectors
for laser power and energy measurements.
Tutorial
Objectives:
1.
Introduction to optical detectors for laser measurements
2.
Describe calibration of optical detectors for laser measurements
3.
Describe national traceability for calibration of optical detectors for
laser measurements
4.
Describe basic detector properties and operation
5.
Provide a short informal quiz
For
additional information: Marla Dowell (303) 497-7455
email:
marla.dowell@nist.gov
or
John Lehman (303) 497-3654
email:
john.lehman@nist.gov
WORKSHOP
T-10:
Microwave Power Calibration
Andy
Brush, CEO, TEGAM Inc.
Charles
Sperazza, Senior Applications Engineer, TEGAM Inc.
Robert
Kilgore, Chief Metrologist, Northrop Grumman SureCAL
(Half-Day)
The
Microwave Power Calibration Workshop will present practical topics relating
to effective transfer of calibration in microwave power sensors.
The
workshop includes:
The
basics of RF power measurement, including types of sensors; the traceability
of RF power measurements to SI units, through micro-calorimeters and dimensions;
the section on uncertainty of RF power measurement has been revised and
extended to provide a deeper insight into the sources of uncertainty and
how to create error budgets.
The
section on source match correction has been improved to give a clearer
view of how source match affects uncertainty and how it is corrected for,
as well as the uncertainty of the correction.
A
brief overview of use of software to automate RF power sensor calibration
(with mismatch correction)
The
construction and characterization of microwave standards will be covered,
with a brief on the sources of error in typical primary standards. The
methodologies for transferring between standards, with discussion of sources
of error will be presented in depth, with examples. Different types of
power sensors and methods for calibrating them, including associated uncertainty,
will be discussed. Calculations and required measurement for reducing error
by correcting for port mismatch will be covered with examples. The Workshop
will conclude with a presentation on issues related to automating the calibration
process using software.
For
additional information: Andy Brush (440) 466-6100
email:
abrush@tegam.com
WORKSHOP
T-11: Humidity Measurement
Ken
Soleyn
GE
Infrastructure Sensing
(Half-Day)
The
Humidity Measurement Tutorial provides metrologist, engineers and technicians
as well as those specifying and operating metrology, process, and building
automation instruments and controls with an overview of humidity measurement
and instrumentation fundamentals. Humidity control is a very important
parameter for energy management, process control, product testing and process
validation of various parameters such as heat transfer, dimensional stability,
emissions control and power management, yet the science of humidity measurement
is often very difficult to understand. The emphasis is placed
on providing insight into the design and calibration of humidity and trace
moisture instrumentation. The workshop reviews various humidity measurement
technologies, calibration methodologies and provides a comparison of the
measurement uncertainties. A CD-Rom with humidity parameter conversion
software, product resource materials, application notes and technical papers
on the subject is provided. An outline of the tutorial is listed
below.
1.
Humidity Measurement Fundamentals
1.1.
Water Vapor Pressure – The Key to Humidity Measurement
1.2.
The Importance of Humidity Measurement
1.3.
Partial Pressure of Water Vapor
1.4.
Composition of Air
1.5.
Definitions of Humidity Terms & Formulas
1.6.
Effects of Temperature & Pressure on Humidity
2.
Humidity Sensors & Instruments
2.1.
Thermal Conductivity
2.2.
Resistive
2.3.
Capacitive
2.4.
Trace Al/Si Oxide
2.5.
Mechanical
2.6.
Psychrometers (Wet/Dry Bulb)
2.7.
Chilled Mirror Hygrometers
2.8.
Sensor Signal Conditioners & Transmitters
2.9.
HVAC & Energy Management Transmitters
2.10.
Industrial Humidity Instruments
2.11.
Trace Humidity Instruments
2.12.
Electrolytic & Quartz crystal
2.13.
Tunable Diode Laser Hygrometers
2.14.
Cavity Ring down Laser Hygrometers
3.
Humidity Calibration Standards & Generators
3.1.
Humidity Calibration Uncertainty
3.2.
Gravimetric Standard
3.3.
Two Pressure Generators
3.4.
Two Temperature Generators
3.5.
Permeation Generators
3.6.
Divided Flow Generators
3.7.
Condensation Hygrometers (Chilled Mirrors)
3.8.
Calibration Methods and Tips
3.9.
Calibration of Humidity Test Chambers
4.
Applying Humidity Instruments
4.1.
Industrial Applications
4.2.
Sampling Systems & Materials
4.3.
Case Studies
4.4.
Applications Review
For
additional information: Ken Soleyn (978) 437-1000 x1924
email:
ken.soleyn@ge.com
Workshop
Developer Biography
Ken
Soleyn is the Global Product Manager for Humidity Test & Calibration
Instruments at General Electric Sensing division located in Billerica,
Massachusetts USA. He has been with the organization since 1999.
Ken has worked as a sales engineer and business manager in the field of
industrial sensors and process controls for 24 years. He also spent
five years as an analytical chemist. Ken has an AS degree in
Chemistry from Kingsborough College in Brooklyn, NY. Ken is a member of
NCSL and MSC and has authored a number of papers and articles on the subject
of humidity measurement and instrumentation.
WORKSHOP
T-12: Common misinterpretations of ISO 17025 and A2LA requirements
Pamela
Wright
A2LA
(Half-Day)
This
tutorial will discuss the most common misinterpretations of ISO/IEC
17025
and A2LA Requirements. Topics of discussion include: Section 4.3.1 - Normative
documents and A2LA application Section 4.4 and 5.10 - How contract review
impacts statements of compliance Section 4.5 - Subcontracting Section 4.6.2
versus section 4.6.3 - Purchasing calibration service for equipment Section
4.14 and 4.15 - Internal audits and management reviews Section 5.4 - Validation
of methods Section 5.10 - Amendments to calibration reports A2LA Relocation
Policy A2LA Proficiency Testing, an explanation of sub-disciplines and
the requirements of the four-year PT plan A2LA Traceability Policy including
traceability for in-house calibrations A2LA Advertising Policy.
For
additional information: Pamela Wright (301) 644-3201
email:
pwright@a2la.org
Workshop
Developer Biography
Pamela
Wright is the Calibration Program Manager with the American Association
for Laboratory Accreditation and has worked with the Association since
2003. She currently manages the day-to-day operations of the calibration
staff, is a Lead Assessor in Quality Systems, conducts oversights of both
assessors and staff, serves as the Recording Secretary for the A2LA Measurement
Advisory Committee, and facilitates accreditation for calibration laboratories.
Pamela is a graduate of Towson University with a B.S. in Biology and over
six years of experience in the Molecular Biology field.
WORKSHOP
T-13: Quality Improvements Tools & Techniques
Suzi
Wesch
Davis
Calibration
(Half-Day)
The
tutorial explores approaches that can be used to balance business and quality
in the laboratory. Approaches such as risk management, costs of quality
and ISO 9004:2000 will be presented.
For
additional information: Suzi Wesch
email:
swesch@davisinotek.com
WORKSHOP
T-14: Very Low Pressure Calibration
Mike
Bair and Karl Kurtz
DH
Instruments, Inc.
(Half-Day)
Abstract:
This workshop focuses on the special challenges of very low gauge and differential
pressure calibration. Though specific to low pressure, topics range
from the fundamental concepts of pressure measurements to the practical
issues encountered in hardware setups, data acquisition and the measurement
process, and can be applied to many other types of pressure measurements.
The measurement influences and uncertainties that dominate at very low
pressure are analyzed. Participants experience hands-on measurement exercises
illustrating the points discussed.
For
additional technical information: Karl Kurtz (602) 431-9100 x 203
email:
kkurz@dhinstruments.com
or
Michael Bair (602) 431-9400 x. 234
email:
mbair@dhinstruments.com
WORKSHOP
T-15:
A Quality Calibration Program for ISO & QSR Programs
Jay
L. Bucher
Bucherview
Metrology Services, LLC
(Half-Day)
If
a business (biotech, pharmaceutical, chemical, or any life science company)
expects to be a player in its market segment, their product(s) must have
the quality demanded by their customers. This can only be accomplished
with test instruments that produce repeatable, accurate and traceable measurements
and/or outputs. In the 21st Century, most industries have compliance standards
(i.e. ISO 9000 or ISO 13485) or regulator requirements (QSR, cGMP, etc.
for the FDA) that view calibration of test equipment as a top priority.
It is common knowledge that the calibration function is one of the top
three areas written up for non-compliance to ISO standards and QSR regulations.
It
isn’t enough to just calibrate a piece of test equipment anymore. Calibration
procedures must be written and followed. Records for each and every calibration
must be completed, signed, saved and archived. A written process must be
in place for items that are found to be out-of-tolerance – and this is
only the tip of the quality calibration program iceberg. Traceability,
calibration standards, uncertainty budgets, calibration intervals, labels
and the environment must also be documented. We will also review calibration
management software, scheduling practices, training and continuous process
improvements.
This
tutorial will cover the calibration requirements needed to meet and exceed
the standards and regulations most industries must comply with to be productive
in today’s fast paced, fiscally savvy environment. The lessons learned
from developing, implementing and managing a ‘Best in Class’ calibration
program will be shared with the attendees. Examples of calibration procedures,
records (electronic and hard copy) and interval analysis will help demonstrate
how easy it is to have a quality calibration program at your own company,
while saving time and money by not having to send all your test equipment
out for calibration.
For
additional information: Jay L. Bucher (608) 846-6968
email:
yokota-69@charter.net
Workshop
Developer Biography
Jay
Bucher started his calibration and Metrology career in 1971 with the US
Air Force's Precision Measurement Equipment Laboratories (PMEL) program.
In 1994 he was selected to upgrade the capabilities of the Indonesian Air
Force's PMEL program. Jay trained their PMEL officers and Sr. NCOs in all
aspects of PMEL management, and established their initial quality assurance
and scheduling programs. Retiring from the Air Force after 24 years of
service, Jay spent time working for Raytheon Middle East Systems as the
Senior Metrologist for the Royal Saudi Air Defense Force PMEL in Jeddah,
the Kingdom of Saudi Arabia; and ten years as the Manager of Metrology
Services for Promega Corporation. Jay joined Promega Corporation in 1997,
where he developed and implemented all facets of an ISO 9001 and cGMP compliant
program for their Metrology Department. He took them paperless in 1999,
and wireless in 2005. His department was rated 'Best-In-Class' for three
consecutive years during their annual quality system reviews; while supporting
an inventory of 6,867 items, of which 3,669 items require calibration and/or
preventive maintenance inspections, with a zero overdue calibration rate
– with a total staff of only four.
Jay
is certified by the American Society for Quality (ASQ) as a Certified Calibration
Technician (CCT), and is qualified as a Subject Matter Expert for writing
and reviewing of the CCT exam during workshops held by ASQ. He is also
a Senior Member of ASQ. He is an officer with the Measurement Quality Division
(MQD) of ASQ, and is the managing editor and publisher of MQD’s quarterly
newsletter, The Standard.
Jay
started the Madison Wisconsin section for the National Conference of Standards
Laboratories (NCSL) International in 2000, was their first section coordinator
for seven years, and is now the North Central Regional Coordinator. He
has presented papers at NCSL International section, region, and international
conferences. He has had his papers and articles published in NCSL International
conference proceedings, as well as with the Measurement Science Conference
(MSC), Cal Lab Magazine, The Standard, and Quality Progress (ASQ's monthly
magazine). Jay is the editor and coauthor of the 2004 publication The Metrology
Handbook. His publication, The Quality Calibration Handbook: Developing
and Managing a Calibration Program, was published in November, 2006, and
his latest book, Paperless Records – Designing and Creating Your Own Electronic
Forms was published in June of 2007.
Jay
established his own consulting company, Bucherview Metrology Services in
2002, and has consulted for clients ranging from the National Institute
of Standards and Technology (NIST) to a third-party one-man calibration
function. He has taught the requirements of calibration in a cGMP environment
for the Madison Area Technical College, to include quality systems, traceability
of measurements, uncertainty budgets, record maintenance and documentation,
and compliance with 21CFR part 11. He is also an editorial advisor for
Cal Lab Magazine. Jay lives in De Forest, Wisconsin with his wife, daughter,
and two dogs.
WORKSHOP
T-16:
Paperless Records – Going, Going, Gone!
Designing
and Creating Your Own Electronic Forms
Jay
L. Bucher
Bucherview
Metrology Services, LLC
(Half-Day)
I’ve
written numerous articles and given many presentations on why a metrology
or calibration department should go paperless with your calibration records.
After the presentations, I always ask why the attendees have not tried,
or started a paperless program. The most prevalent answer is…”We don’t
want to get written up during an audit.”
That
sounds about as logical as not driving a car because you’re afraid of getting
a ticket. If everyone follows the law concerning your speed, parking, drinking
and driving, and not causing accidents; then you don’t have to worry about
getting a ticket. The same can be said about going paperless. The FDA’s
quality system regulation (QSR) and ISO standards have their guidelines
and regulations. When they are followed, there usually are no problems.
After attending this tutorial, the reasons for not going paperless will
have been greatly reduced or eliminated.
This
tutorial will cover how to use MS Word and Adobe Acrobat Professional in
designing and creating their own electronic forms. Attendees will get Lessons
Learned about formatting, field placement, editing finished forms and protecting
both the form that you use and the data recorded from modification and
tampering. All journeys start with the first step…isn’t it about time?
For
additional information: Jay L. Bucher (608) 846-6968
email:
yokota-69@charter.net
WORKHOP
T-17:
Pipettes Calibration Technique
Larry
Newman
Anmar
Metrology, Inc.
(Half-Day)
This
seminar is beneficial for entry level to expert pipetting personnel, and
companies that currently have added or are seeking to add pipette calibration
to their metrology capabilities.
Pipette
calibration technicians often find that they cannot initially pass pipettes
and sometimes they produce false failures. This occurs even with the advent
of newer pipette calibration systems including multi-channel pipette calibration
systems.
Many
factors can influence the proper calibration of pipettes such as; environmental,
mechanical and technique, which has the largest effect on your calibration
results. Most variables can be tightly controlled in the calibration lab;
however technician technique can be the most variable and needs to be taught
directly to the technician by someone of experience. This is something
that cannot be taught by a procedure. Technician consistency is paramount
to repeatable operation. The necessity of technician practice and development
of proper pipetting practices and habits is absolute.
This
technical seminar will include the use of Pascal’s law, which is one of
the most critical elements of proper pipette technician technique. We will
prove Pascal’s law and several other physic related formulas as they relate
to the proper calibration of pipettes. The seminar will devote equal time
to the overview of a normally five-hour lecture titled “Practical Pipette
Calibration” and to hands on training. Due to the common complaint of technicians
related to Work Related Muscular Skeletal Disorders (WMSD’s), a strong
emphasis on proper pipetting ergonomics will be included. An uncertainty
budget for type B uncertainties will be discussed leading to an open round
table discussion of pipette calibration sources of errors.
The
trainer has over fifteen years of hands-on experience of calibrating and
repairing pipettes as well as over five years of experience in training
technicians and users at many different companies. He will show attendees
how to become successful at calibrating pipettes by demonstrating techniques
such as; Pre-rinsing, Cool Hand, Ringing, and seven other highly recommended
techniques related to the calibration of pipettes to produce correct dispensing
volumes.
For
additional information: Larry Newman (858) 621-2630
email:
larry@anmar.com
WORKHOP
T-18:
Measurement Uncertainty Made Easy
Georgette
Macdonald
National
Research Council, Canada
(Half-Day)
Why
is it important to express the uncertainty in measurement? Quite simply,
there is no traceability in measurements that lack statements of uncertainty
at every link of the traceability chain. For this and other reasons, ISO/IEC
17025 requires calibration laboratories, in particular, to provide estimates
of uncertainty of their measurements using accepted practices. The instructor(s)
will discuss the basics for preparing uncertainty estimates for typical
uncomplicated measurement processes. This approach is consistent with the
GUM but it dispenses, wherever possible, with the algebraic notations,
statistical jargon, arithmetic modeling, and differential calculus operations
found in the GUM that perhaps encumber a person who requires no more than
a simple, conservative estimate of the uncertainty in the result of a simple
measurement process. For these situations, it will be shown that the mathematics
is quite straightforward and that the actual challenge, if any, to estimating
uncertainty in measurement is in defining the factors that affect the measurement;
namely, in understanding the metrology. Participants will receive an example
Excel spreadsheet for making simplified uncertainty calculations. The tutorial
will include a group exercise. Participants should bring a pocket calculator.
Developed
with: Mike Ouellette
National
Research Council, Canada
email:
mike.ouellette@nrc-cnrc.gc.ca
Workshop
Developer Biography
Ms.
Georgette Macdonald obtained her Bachelor of Applied Science (Civil Engineering)
from the University of Ottawa, Canada. Following her studies, she took
a position as a Laboratory Technologist with GJS Mass Metrology, during
which time she was responsible for all aspects of mass calibrating in the
range of 1 mg to 25 kg. During her employment, GJS received accreditation
through CLAS-SCC partnership. The laboratory was sold to Fisher Scientific
Canada and Georgette was promoted to the Metrology Laboratory Supervisor
and Quality Manager. Georgette move into the public service at the National
Research Council of Canada’s Institute for National Measurement Standard
(INMS), where she provides support for the Mass Standards Program and the
Calibration Laboratory Assessment Service (CLAS). She has contributed
as a lecturer to Mass Seminars conducted at INMS/NRC and provided training
on uncertainty. Georgette is currently the CLAS Group Leader.
For
additional information: Georgette Macdonald (613) 991-4059
email:
georgette.macdonald@nrc-cnrc.gc.ca
WORKHOP
T-19:
5S, Lean Thinking and Project Management for Metrology Laboratories
Nat
Russo
Raytheon,
Space & Airborne Systems
(Half-Day)
Many
businesses are concerned about the growing cost of overhead services and
calibration costs are always under going scrutiny. With cost of capital
equipment, expense items and labor, metrology services are questioned as
to their worth to the company. 5S, Lean Thinking and Project Management
tools can help the metrology lab reduce cost, improve their efficiency
and show the company that not only are their services valuable, but are
performed with minimal cost.
Using
the 5S methodology created by Hiroyuki Hirano, we will show how to use
various tools to demonstrate how Sort, Set in Order, Sweep, Standardize
and Sustain will organize, order, clean, establish processes and maintain
improvements.
After
setting the foundation of 5S, techniques and tools in Lean Thinking will
be use to evaluate processes using flow charts, value stream maps, Kaizen
events and Poke Yoke.
Project
Management will demonstrate the value of using schedules, work elements,
budgets and metrics to monitor progress and report results to management.
Using
these tools effectively will improve the operational efficiencies of a
laboratory making a metrology laboratory an asset to the company instead
of a perceived drain to the company.
Workshop
Developer Biography: Nat Russo is currently employed by Raytheon, Space
& Airborne Systems in El Segundo as the Manager of Metrology Engineering
and their Primary Standards Laboratory. He is currently working on his
Masters in Quality Assurance Management and has of 23 years of aerospace
experience. In addition to his role, Nat is the Engineering 5S coordinator
that has brought 5S to 105 laboratories and trained over 1800 people in
the process. He is a Raytheon Six Sigma Specialist and has been involved
in over 25 projects in the last 5 years.
For
additional technical information: Nat Russo (310)616-8043
email:
Nat.Russo@Raytheon.com
WORKHOP
T-20: Preparing Technicians for Accreditation – An Interactive Forum
Terry
Burgess
ACLASS
Accreditation Services
(Half
Day)
For
managers and technicians alike, this workshop is designed to provide open
access to experienced assessors who can provide invaluable insight into
one of the most stressful parts of the accreditation assessment – witnessing
technicians doing their jobs.
Managers
spend many hours preparing their quality system for accreditation but the
role of the technician in the process is frequently taken for granted.
Assessors have no better tool for assessing the laboratory’s overall capability
than through observing the technician in action. During this tutorial,
assessors will be available to answer all your questions on this or related
topics in a casual forum.
Topics
covered include:
• What
the assessor is really looking for
•
Training technicians in ISO/IEC 17025 basics
•
Documentation of training
•
The scope of accreditation – what the technician needs to understand
•
Common findings during calibration/testing witnessing and how to avoid
them
For
more information: Terry Burgess (703) 351-9139, X 225
email:
terry.burgess@aclasscorp.com
Workshop
Developer Biography
Ms.
Terry Burgess has over 24 years’ experience in the calibration field.
As a member of the United States Air Force, she worked as a technician,
supervisor, quality assurance manager, and calibration laboratory manager,
and was the first woman in her career field to reach the rank of Chief
Master Sergeant. She was chosen to be a member of the prestigious
Air Force Metrology and Calibration Program assessment team and evaluated
48 laboratories over a three year period, determining compliance with Air
Force quality and traceability standards. Ms. Burgess was also selected
to serve as quality and management advisor to the Venezuelan Air Force
Standards Laboratory where she established a quality assurance program
and trained Venezuelan Air Force technicians as quality assessors.
Following her military retirement, she was quality manager and laboratory
manager for Instrument Control Services, smoothly converting an Air Force
depot-level calibration facility to a contractor-operated system.
She has assessed numerous laboratories for ACLASS over a two year period
and, since March 2008, has served ACLASS as Calibration Program Manager.
Ms. Burgess has a BA in Business Administration (summa cum laude) from
Texas Lutheran University, and an AA in Electronics Systems Technology
from the Community College of the Air Force.
WORKHOP
T-21: Balance Calibration and Uncertainty
Mark
Ruefenacht
Heusser
Neweigh
(Full
Day)
This
one-day workshop and tutorial will discuss the sources of weighing errors
in analytical environments, methodologies for quantifying the errors, and
computation of balance calibration uncertainty based on the recently published
international guidelines from the Inter-America Metrology System and EURAMET.
Attention will be given to error sources, selection of standards, and various
calibration and testing procedures used in the balance industry.
Emphasis will be given to hands-on exercises calibrating a variety of balances,
accumulating data, and developing uncertainty budgets. Compliance
with pharmaceutical (FDA/ USP) and international requirements will be discussed.
Methodologies for process measurement assurance techniques in analytical
weighing will also be covered. This tutorial is limited to 30 participants.
A laptop with basic spreadsheet capability and/ or scientific calculator
will enhance the participant’s learning experience, but not required.
For
more information: Mark Ruefenacht (925) 798-8900
email:mark@neweigh.com
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