 |
|
 |
|
MSC Offices: 1280 Bison Avenue, Suite B9-530 Newport Beach, CA 92660 Phone (866) MSC-MEAS ~ (866) 672-6327 ~ FAX: (951) 273-5175 |
|
TUTORIAL WORKSHOP DEVELOPERS Founded
in 1970, MSC is dedicated to promote education and professionalism in measurement
science and related disciplines. MSC features topics of interest to all
levels and disciplines in the measurement and test community. Manufacturing,
aerospace, medical
Tutorial Workshops Developers Professional
experts in measurement science are invited to develop and present tutorial
workshops on topics of interest to the measurement community.
TOPICS
The MSC tutorial workshops are addressing a large variety of measurement and measurement related topics, including mass, length, time, electric current, temperature, frequency, flow, pressure, etc. If you have a new approach, technique, or a refinement of an established measurement to share, please send us an abstract of your tutorial workshop. Your measurement expertise and experience are of high value, and practical workshops are in high demand. Metrology concepts such as traceability, measurement uncertainty, proficiency testing, inter-laboratory comparisons, metrology quality assurance and management, are just a few examples of the challenging topics desired to be presented in these workshops. Other topics desired include: accreditation, six sigma, training, metrology and quality standards, automation, tele-calibration, equipment management, analytical metrology and mathematical analysis. Please send your workshop abstract to: Tutorial
Workshops Developers
|
2009 TUTORIAL WORKSHOPS
| The
2009 MSC hosted the following Tutorial Workshops. Tutorial Workshops are
either full day or half day, offered same day in the morning and afternoon
or only in the morning or afternoon. Tutorial Workshops will begin on Tuesday,
March 24, 2009 and end on Wednesday, March 25, 2009.
Two training courses, ASQ-CCT and ASQ-CQT, each full two days, are offered Monday and Tuesday, March 23 – 24, followed by exam on Wednesday, March 25. Full
Day = workshop delivered the entire day.
MONDAY, MARCH 23, 2009 ASQ
/ CCT Training Part I: ASQ Certified Calibration Technician Exam
Refresher Workshop
ASQ certifications have had a history of recognition for over 35 years and they are recognized and endorsed internationally by major corporations. The ASQ Certified Calibration Technician Exam was first offered in 2003 and shall approach its sixth anniversary in 2009 with over 800 candidates passing the exam. This year, the MSC is offering a refresher workshop (March 23-24) in conjunction with the administration of the CCT Exam (March 25). The refresher workshop shall prepare the CCT candidate for a final practice round of exam questions, exam taking techniques and any other concerns. Note:
For
additional information: Dilip Shah (330) 328-4400
Workshop Developer Biography Dilip A. Shah (ASQ Senior Member) has over 30 years of industry experience in metrology, electronics, instrumentation, measurement and computer applications of statistics in the Quality Assurance areas. He is well versed in all measurement parameters. He has been employed in various positions with Phillips Electronics (UK), Kodak Ltd. (UK), Instruments Division of Monsanto Corporation, Flexsys America and Alpha Technologies. He is currently a Principal of E = mc3 Solutions, a consulting practice that provides training and consulting solutions in ISO9000/TS 16949, ISO17025, measurement and computer applications. Dilip is certified by American Society for Quality (ASQ) as a Certified Quality Auditor, Certified Quality Engineer and Certified Calibration Technician. Dilip volunteers his time with the local Akron-Canton (Ohio) ASQ section where he was the Chair (2001-2002 year). Dilip has been a member of the advisory board of the University of Akron Engineering and Science Technology Division since 1988. Dilip also belongs to the Statistics, Automotive, Inspection, Quality Audit and Measurement Quality Divisions (Chair 2003-2005 year) of American Society for Quality. Dilip is the co-author of The Metrology Handbook published by the ASQ Quality Press. Dilip participated in the development of ASQ’s Certified Calibration Technician exam. Dilip participates actively in the measurement related issues through National Conference of Standards Laboratories International (NCSLI) and the west coast based Measurement Science Conference (MSC) where he presents sessions, papers and workshops. Dilip also is a member of Institute of Electrical and Electronic Engineers (IEEE). Dilip is the recipient of MQD’s Highest Award, the 2005 Max J. Unis Award and co-recipient of MSC’s 2003 Algie Lance Award for the Best Paper (Gage R. & R. versus ANOVA). Dilip is a Member of the A2LA Board of Directors (2006-2009). Dilip is a Chief Subject Matter Expert for Workplace Training Inc. which provides many on-line measurement-related training options to the industry. Dilip is also involved in Education & Training Committee activities of NCSLI. Dilip
Shah (ASQ CQA, CQE, CCT)
ASQ
/ CQT Training – Part I): ASQ Certified Quality Technician Exam
Refresher Workshop
In this two-day refresher course, CQT candidates will receive an overview of the ten elements contained in the body of knowledge for this professional ASQ certification. Each element of the BOK will be reviewed in a format that prepares candidates for this 100 question multiple-choice exam. Key aspects of each element of the BOK will be discussed using sample exam questions as the basis. By using this method, candidates become familiar with the test question structure and the theory supporting the exam questions. The CQT is a natural progression of accomplishment from the CCT towards the ultimate Certified Quality Engineer (CQE) certification. The class is designed for student and instructor interaction. Pre reading of the CQT Primer, published the Quality Council of Indiana is required. There will be several practice tests administered in class and as homework. For detailed information of the ten elements contained in the CQT BOK, please visit ASQ.org and visit the Training and Certification section on the right side menu. For
additional information: Milton Krivokuca (310) 243-3352
Workshop Developer Biography Milton Krivokuca is currently the program coordinator for the BSQA and MSQA program at California State University-Dominguez Hills. He teaches various business courses, especially classes related to quality and ASQ Certification Refreshers Courses. In addition, Milton Krivokuca instructs literature and writing classes to business/technology majors. He possesses an undergraduate degree from the University of Pittsburgh in Management Science or Business Statistics. His MBA is in Operations Management, with a focus of quality systems, from DePaul University. Milton Krivokuca also has an MA from Purdue University in Literature. After 25 years of manufacturing related experience, he began teaching and earned his Doctor of Business Administration in business on-line at California Coast University. His professional accomplishments include earning CQIA, CQT, CQA, CMQ/OE, CPM, CBM, and CMP certifications. He is also a RAB certified ISO9000: 2000 auditor. His
professional activities consist of being a senior member of ASQ and currently
the Quality Management Division Marketing Chair. On July 1, 2007, he began
a two-year term as Vice Chair for Marketing on the ASQ Quality Management
Division leadership team. When not teaching, Milton Krivokuca is a judge
in the International Team Excellences Competition, California Team Excellence
program, and an examiner for the California Awards for Performance Excellence.
TUESDAY, MARCH 24, 2009 ASQ
/ CCT Training ~ Part II (CONTINUED): ASQ Certified Calibration Technician
Exam Refresher Workshop
ASQ
/ CQT Training – Part II (CONTINUED): ASQ Certified Quality Technician
Exam Refresher Workshop
WORKSHOP
T-01: Improving Your Organization Through Proficiency Testing
Are you looking for ways to verify the things that your laboratory does correctly while identifying opportunities for improvement in the services that you perform? Proficiency Testing, a determination of your laboratory’s performance by means of Inter-laboratory comparison, is an excellent tool in which to accomplish this. Proficiency Testing (PT) can effectively be used as a means to validate the laboratory’s: • Training
This workshop has been designed to provide answers about; what proficiency testing is, who can benefit from it, when is it appropriate to participate, where can I locate available proficiency tests and how to interpret and react to proficiency test data. This workshop will also cover things you should look for from a proficiency test provider, and when is it more economical for you to develop your own proficiency test programs. Is your organization being required to participate in proficiency testing by an accreditation body, upper management, or customer? This workshop will also discuss the PT requirements of accreditation bodies, how and when to submit results, and how to draft a documented PT plan. We can demonstrate how you can save money by developing an optimal PT plan for your laboratory that both meets relevant requirements without participating in proficiency tests that may not be required. For
additional information: Jeff Gust (260) 244-7450
WORKSHOP
T-02:
Calibration and Testing 101 - Back to Basics.
This
tutorial will present and examine a number of elements relating to the
functions, features and concerns of a working calibration/testing lab &
its personnel. This selection of topics is not traditionally covered in
a Metrology training seminar. Design of this presentation covers items
more of interest to individuals who are working in new disciplines, their
Managers, Leads, Trainers or those whose formal calibration/testing experience
has been limited to “On the Job Training” (OJT).
Key
Areas:
Who
Should Attend?
For
additional information: Tim Mason (714) 895-0731
WORKSHOP
T-03: Accreditation: Challenges and Solutions
Accreditation for laboratories is on the increase, and understanding the challenges and standard involved in accreditation is crucial. This workshop will address common issues encountered by laboratories seeking accreditation. These issues include: • The
scope of accreditation
For
additional information, Hershal C. Brewer (562) 699-0541 x. 3309
WORKSHOP
T-04: Analytical Chemistry for Metrologists
Analytical chemistry is a scientific discipline involving diverse applications of qualitative, quantitative, and structural analysis. Because measurements are the essence of analytical chemistry, metrology plays a critical role throughout the entire problem-solving process. The purpose of this fast-paced short course is to familiarize the metrologist with a broad range of topics which are fundamental to analytical chemistry. Definitions, terminology, concepts, concentration units, basic calculations, parameter figures of merit, and general roblem-solving strategies common to the analytical chemist will be explained at an introductory level. The generic building blocks of the analytical process will be described, and then applied to a variety of representative chemical analysis problems. Instruction will include cursory examinations of bulk sampling and sub-sampling, sample preparation and pre-treatment, analysis and quantization, data collection and treatment, and reporting and decision impact of the analytical results. Many of the sub-disciplines of analytical chemistry (e.g., gravimetry, titrimetry, optical spectrometry, mass spectrometry, chromatography, electrochemistry, etc.) will be summarized. Case examples and scenarios of analytical chemistry in the real world will be described. An introductory knowledge of basic chemistry and physics is recommended, but not required. For
additional information: Jerry Messman (970) 282-3840
Workshop Developer Biography Jerry
D. Messman holds a Ph.D. degree in analytical chemistry from the University
of Maryland. He has been involved in various spectrometric aspects
of analytical metrology throughout his entire professional career beginning
30+ years ago with the National Bureau of Standards (NBS). During
his tenure at the National Institute of Standards and Technology (NIST)
from 1988 to 1992, Jerry was responsible for rejuvenation of the high-accuracy
spectrophotometric standards program in the Chemical Sciences and Technology
Laboratory. For the past 15 years, Jerry has served as Managing Director
of Stranaska Scientific LLC, an innovative research and development company
dedicated to the advancement of analytical metrology worldwide. Jerry
is a newly-elected member of CITAC, an acronym for the Cooperation on International
Traceability in Analytical Chemistry.
WORKSHOP
T-05: Calibration/Validation for beginners "focus on VOM meters"
Technicians
using and/or calibrating Electrical measuring instruments (VOM's) are required
to use standards and apply measuring units. This instructional tutorial
focuses on standards and units used in Electrical measurements. Included
are such considerations as Bandwidth in AC function, sensitivity, least
count, and resolution, Specs-man-ship to name a few of the items for discussion
& demonstration & experimentation.
For
additional information: Herb O'Neil (320) 234-8574
WEDNESDAY, MARCH 25, 2009 WORKSHOP
T-06:
Measurement Uncertainty: Fundamental Applications and Considerations
This is a beginner to intermediate level workshop targeted towards metrologists, technicians and engineers. This workshop will also be useful for procurers of calibration services. This workshop covers the Measurement Uncertainty fundamentals for metrology professionals new to the subject. Statistical concepts relevant to Metrology and Measurement Uncertainty are introduced, explained and demonstrated. Topics from the U. S. Guide to the Expression of Uncertainty in Measurement (ANSI/NCSL Z540-2-1997) are covered. Building on the fundamentals, the workshop proceeds to cover practical examples encountered in metrology using a hands-on approach for determining Measurement Uncertainty. The workshop breaks down the Measurement Uncertainty determination into a 7-step process. As each step is covered, a computer spreadsheet template is developed to calculate and document the uncertainty data. Examples and techniques related to metrology and measurement; including Test Uncertainty Ratios (TUR), risk analysis, control charting applications in metrology and data validation are discussed during the workshop to ensure that participants leave the session with practical and timesaving techniques that can be utilized in their profession. For
additional information: Dilip Shah (330) 328-4400
WORKSHOP
T-07:
Temperature Calibration Uncertainty Analysis: Introduction and
Overview
This presentation is a step by step review of the tools necessary to evaluate the uncertainties present in temperature calibrations. Topics include curve fitting errors, error propagation, error budgeting, TURs, and statistical process control. Also discussed will be pertinent fundamentals of uncertainty analysis as outlined in the Guide to The Expression of Uncertainty in Measurement (GUM). This segment is intended for those who are new to uncertainty analysis as well as those who are well versed but require further guidance or clarification. For
additional information: Ron Ainsworth (801) 763-1600
Workshop Developer Biography Ron
Ainsworth is the marketing manager for Hart Scientific, a division of Fluke
Corporation. Formerly the calibration laboratory manager, Ron has been
with the company since 1999. Having studied both at U.C. Berkeley
and Brigham Young University, he holds both a BS in Physics and an MBA
degree. Ron has been a frequent speaker at NCLSI, regional and international
events and is currently the coordinator for the NCSLI Utah section. His
research has been published through TEMPMEKO, NCSLI and the American Institute
of Physics.
WORKSHOP
T-08:
Uncertainty Computation by Monte-Carlo Simulation and Its Use
in the Calibration Software MetroVal
Monte-Carlo simulation is a well know technique for solving complicated problems. Instead of solving a problem analytically, a simulation of the problem is made and the solution is the average obtained from many random trials. Therefore, a precise outcome requires a large number of such repetitions and a computer must be used. When applied to uncertainty calculations, one simulates the contribution of the uncertainty components by means of random numbers. These random numbers should behave in the same manner as the physical components, that is, they should have the same statistical distribution. This of course guarantees the same standard deviation and mean. Also, the random numbers should be correlated with other components in a way that reflects the relations between the components in the real world. For example, if the measurement equation Y=F(X1,...,Xn) is known then X1 through Xn are simulated by random numbers and the uncertainty in Y and its mean value are obtained from a histogram of F. For the usually required uncertainty in uncertainty, 10000 repetitions are more than enough and can be easily accomplished during the process of calibration. Monte-Carlo simulation in uncertainty calculations is now a recognized approach by ISO and some calculation methods are described in the first supplement to the ISO GUM. The important point is that in many cases there are large differences between the classic ISO GUM uncertainty outcomes and the Monte-Carlo outcomes. Monte-Carlo is always correct. We shall use the calibration and analysis program MetroVal to demonstrate how to run Monte-Carlo simulations to compute real uncertainty problems. A comparison will be made with the outcome of the classical ISO GUM methods, also obtained by MetroVal. If you have an interesting case and wish to include it in the demonstration, please send it in advance. MetroVal was developed and used by labs long before ISO GUM supplement was issued. MetroVal is a calibration program that complies with international requirements and recommendations such as ISO 17025 (accreditation), ISO GUM (uncertainty calculations) and ILAC G8 (compliance with specifications). It computes real and complex number uncertainties (using several methods) while calibrating, using the measured values, additional required data and can use the actual calibration history of the measurement standards. One can do the calculations independently of a calibration. The program uses VISA to control instruments automatically. No experience with MetroVal is required for this tutorial but if you are curious, you may download it from www.newtonmetrology.com for early pre-lecture hands-on experience. For
additional information: Dr. Alex Lepek
Workshop Developer Biography Dr.
Alex Lepek obtained his PhD in physics from the Hebrew University in Jerusalem
in 1977.
WORKSHOP
T-09: Optical Detectors and Laser Measurements
Optical detectors constantly evolve with the implementation of new materials and fabrication techniques that are intended to enhance the performance and reduce the cost of existing detector types. Optical detectors are often written about and explained with jargon that obstructs a comprehensive understanding of the many and varied detector types. For example, a detector is often informally referred to by the material from which it is made, such as a "germanium detector," or the principle upon which it operates, such as a "photodiode," or the primary use, such as an "IR detector" or "fast pulse detector." Despite the obviously different meanings of each of these detector types, the names may simply refer to the same physical device. In this workshop, we will present an introduction to optical detectors, discuss calibration of optical detectors for laser measurements, and describe national traceability for calibration of optical detectors for laser power and energy measurements. Tutorial
Objectives:
For
additional information: Marla Dowell (303) 497-7455
WORKSHOP
T-10:
Microwave Power Calibration
The Microwave Power Calibration Workshop will present practical topics relating to effective transfer of calibration in microwave power sensors. The workshop includes: The
basics of RF power measurement, including types of sensors; the traceability
of RF power measurements to SI units, through micro-calorimeters and dimensions;
the section on uncertainty of RF power measurement has been revised and
extended to provide a deeper insight into the sources of uncertainty and
how to create error budgets.
For
additional information: Andy Brush (440) 466-6100
WORKSHOP
T-11: Humidity Measurement
The Humidity Measurement Tutorial provides metrologist, engineers and technicians as well as those specifying and operating metrology, process, and building automation instruments and controls with an overview of humidity measurement and instrumentation fundamentals. Humidity control is a very important parameter for energy management, process control, product testing and process validation of various parameters such as heat transfer, dimensional stability, emissions control and power management, yet the science of humidity measurement is often very difficult to understand. The emphasis is placed on providing insight into the design and calibration of humidity and trace moisture instrumentation. The workshop reviews various humidity measurement technologies, calibration methodologies and provides a comparison of the measurement uncertainties. A CD-Rom with humidity parameter conversion software, product resource materials, application notes and technical papers on the subject is provided. An outline of the tutorial is listed below. 1.
Humidity Measurement Fundamentals
2.
Humidity Sensors & Instruments
3.
Humidity Calibration Standards & Generators
4.
Applying Humidity Instruments
For
additional information: Ken Soleyn (978) 437-1000 x1924
Workshop Developer Biography Ken
Soleyn is the Global Product Manager for Humidity Test & Calibration
Instruments at General Electric Sensing division located in Billerica,
Massachusetts USA. He has been with the organization since 1999.
Ken has worked as a sales engineer and business manager in the field of
industrial sensors and process controls for 24 years. He also spent
five years as an analytical chemist. Ken has an AS degree in
Chemistry from Kingsborough College in Brooklyn, NY. Ken is a member of
NCSL and MSC and has authored a number of papers and articles on the subject
of humidity measurement and instrumentation.
WORKSHOP
T-12: Common misinterpretations of ISO 17025 and A2LA requirements
This
tutorial will discuss the most common misinterpretations of ISO/IEC
For
additional information: Pamela Wright (301) 644-3201
Workshop Developer Biography Pamela
Wright is the Calibration Program Manager with the American Association
for Laboratory Accreditation and has worked with the Association since
2003. She currently manages the day-to-day operations of the calibration
staff, is a Lead Assessor in Quality Systems, conducts oversights of both
assessors and staff, serves as the Recording Secretary for the A2LA Measurement
Advisory Committee, and facilitates accreditation for calibration laboratories.
Pamela is a graduate of Towson University with a B.S. in Biology and over
six years of experience in the Molecular Biology field.
WORKSHOP
T-13: Quality Improvements Tools & Techniques
The tutorial explores approaches that can be used to balance business and quality in the laboratory. Approaches such as risk management, costs of quality and ISO 9004:2000 will be presented. For
additional information: Suzi Wesch
WORKSHOP
T-14: Very Low Pressure Calibration
Abstract: This workshop focuses on the special challenges of very low gauge and differential pressure calibration. Though specific to low pressure, topics range from the fundamental concepts of pressure measurements to the practical issues encountered in hardware setups, data acquisition and the measurement process, and can be applied to many other types of pressure measurements. The measurement influences and uncertainties that dominate at very low pressure are analyzed. Participants experience hands-on measurement exercises illustrating the points discussed. For
additional technical information: Karl Kurtz (602) 431-9100 x 203
WORKSHOP
T-15:
A Quality Calibration Program for ISO & QSR Programs
If
a business (biotech, pharmaceutical, chemical, or any life science company)
expects to be a player in its market segment, their product(s) must have
the quality demanded by their customers. This can only be accomplished
with test instruments that produce repeatable, accurate and traceable measurements
and/or outputs. In the 21st Century, most industries have compliance standards
(i.e. ISO 9000 or ISO 13485) or regulator requirements (QSR, cGMP, etc.
for the FDA) that view calibration of test equipment as a top priority.
It is common knowledge that the calibration function is one of the top
three areas written up for non-compliance to ISO standards and QSR regulations.
For
additional information: Jay L. Bucher (608) 846-6968
Workshop Developer Biography Jay
Bucher started his calibration and Metrology career in 1971 with the US
Air Force's Precision Measurement Equipment Laboratories (PMEL) program.
In 1994 he was selected to upgrade the capabilities of the Indonesian Air
Force's PMEL program. Jay trained their PMEL officers and Sr. NCOs in all
aspects of PMEL management, and established their initial quality assurance
and scheduling programs. Retiring from the Air Force after 24 years of
service, Jay spent time working for Raytheon Middle East Systems as the
Senior Metrologist for the Royal Saudi Air Defense Force PMEL in Jeddah,
the Kingdom of Saudi Arabia; and ten years as the Manager of Metrology
Services for Promega Corporation. Jay joined Promega Corporation in 1997,
where he developed and implemented all facets of an ISO 9001 and cGMP compliant
program for their Metrology Department. He took them paperless in 1999,
and wireless in 2005. His department was rated 'Best-In-Class' for three
consecutive years during their annual quality system reviews; while supporting
an inventory of 6,867 items, of which 3,669 items require calibration and/or
preventive maintenance inspections, with a zero overdue calibration rate
– with a total staff of only four.
WORKSHOP
T-16:
Paperless Records – Going, Going, Gone!
I’ve
written numerous articles and given many presentations on why a metrology
or calibration department should go paperless with your calibration records.
After the presentations, I always ask why the attendees have not tried,
or started a paperless program. The most prevalent answer is…”We don’t
want to get written up during an audit.”
For
additional information: Jay L. Bucher (608) 846-6968
WORKHOP
T-17:
Pipettes Calibration Technique
This
seminar is beneficial for entry level to expert pipetting personnel, and
companies that currently have added or are seeking to add pipette calibration
to their metrology capabilities.
For
additional information: Larry Newman (858) 621-2630
WORKHOP
T-18:
Measurement Uncertainty Made Easy
Why is it important to express the uncertainty in measurement? Quite simply, there is no traceability in measurements that lack statements of uncertainty at every link of the traceability chain. For this and other reasons, ISO/IEC 17025 requires calibration laboratories, in particular, to provide estimates of uncertainty of their measurements using accepted practices. The instructor(s) will discuss the basics for preparing uncertainty estimates for typical uncomplicated measurement processes. This approach is consistent with the GUM but it dispenses, wherever possible, with the algebraic notations, statistical jargon, arithmetic modeling, and differential calculus operations found in the GUM that perhaps encumber a person who requires no more than a simple, conservative estimate of the uncertainty in the result of a simple measurement process. For these situations, it will be shown that the mathematics is quite straightforward and that the actual challenge, if any, to estimating uncertainty in measurement is in defining the factors that affect the measurement; namely, in understanding the metrology. Participants will receive an example Excel spreadsheet for making simplified uncertainty calculations. The tutorial will include a group exercise. Participants should bring a pocket calculator. Developed
with: Mike Ouellette
Workshop Developer Biography Ms. Georgette Macdonald obtained her Bachelor of Applied Science (Civil Engineering) from the University of Ottawa, Canada. Following her studies, she took a position as a Laboratory Technologist with GJS Mass Metrology, during which time she was responsible for all aspects of mass calibrating in the range of 1 mg to 25 kg. During her employment, GJS received accreditation through CLAS-SCC partnership. The laboratory was sold to Fisher Scientific Canada and Georgette was promoted to the Metrology Laboratory Supervisor and Quality Manager. Georgette move into the public service at the National Research Council of Canada’s Institute for National Measurement Standard (INMS), where she provides support for the Mass Standards Program and the Calibration Laboratory Assessment Service (CLAS). She has contributed as a lecturer to Mass Seminars conducted at INMS/NRC and provided training on uncertainty. Georgette is currently the CLAS Group Leader. For
additional information: Georgette Macdonald (613) 991-4059
WORKHOP
T-19:
5S, Lean Thinking and Project Management for Metrology Laboratories
Many businesses are concerned about the growing cost of overhead services and calibration costs are always under going scrutiny. With cost of capital equipment, expense items and labor, metrology services are questioned as to their worth to the company. 5S, Lean Thinking and Project Management tools can help the metrology lab reduce cost, improve their efficiency and show the company that not only are their services valuable, but are performed with minimal cost. Using the 5S methodology created by Hiroyuki Hirano, we will show how to use various tools to demonstrate how Sort, Set in Order, Sweep, Standardize and Sustain will organize, order, clean, establish processes and maintain improvements. After setting the foundation of 5S, techniques and tools in Lean Thinking will be use to evaluate processes using flow charts, value stream maps, Kaizen events and Poke Yoke. Project Management will demonstrate the value of using schedules, work elements, budgets and metrics to monitor progress and report results to management. Using these tools effectively will improve the operational efficiencies of a laboratory making a metrology laboratory an asset to the company instead of a perceived drain to the company. Workshop Developer Biography: Nat Russo is currently employed by Raytheon, Space & Airborne Systems in El Segundo as the Manager of Metrology Engineering and their Primary Standards Laboratory. He is currently working on his Masters in Quality Assurance Management and has of 23 years of aerospace experience. In addition to his role, Nat is the Engineering 5S coordinator that has brought 5S to 105 laboratories and trained over 1800 people in the process. He is a Raytheon Six Sigma Specialist and has been involved in over 25 projects in the last 5 years. For
additional technical information: Nat Russo (310)616-8043
WORKHOP
T-20: Preparing Technicians for Accreditation – An Interactive Forum
For managers and technicians alike, this workshop is designed to provide open access to experienced assessors who can provide invaluable insight into one of the most stressful parts of the accreditation assessment – witnessing technicians doing their jobs. Managers spend many hours preparing their quality system for accreditation but the role of the technician in the process is frequently taken for granted. Assessors have no better tool for assessing the laboratory’s overall capability than through observing the technician in action. During this tutorial, assessors will be available to answer all your questions on this or related topics in a casual forum. Topics covered include: • What
the assessor is really looking for
For
more information: Terry Burgess (703) 351-9139, X 225
Workshop Developer Biography Ms.
Terry Burgess has over 24 years’ experience in the calibration field.
As a member of the United States Air Force, she worked as a technician,
supervisor, quality assurance manager, and calibration laboratory manager,
and was the first woman in her career field to reach the rank of Chief
Master Sergeant. She was chosen to be a member of the prestigious
Air Force Metrology and Calibration Program assessment team and evaluated
48 laboratories over a three year period, determining compliance with Air
Force quality and traceability standards. Ms. Burgess was also selected
to serve as quality and management advisor to the Venezuelan Air Force
Standards Laboratory where she established a quality assurance program
and trained Venezuelan Air Force technicians as quality assessors.
Following her military retirement, she was quality manager and laboratory
manager for Instrument Control Services, smoothly converting an Air Force
depot-level calibration facility to a contractor-operated system.
She has assessed numerous laboratories for ACLASS over a two year period
and, since March 2008, has served ACLASS as Calibration Program Manager.
Ms. Burgess has a BA in Business Administration (summa cum laude) from
Texas Lutheran University, and an AA in Electronics Systems Technology
from the Community College of the Air Force.
WORKHOP
T-21: Balance Calibration and Uncertainty
This one-day workshop and tutorial will discuss the sources of weighing errors in analytical environments, methodologies for quantifying the errors, and computation of balance calibration uncertainty based on the recently published international guidelines from the Inter-America Metrology System and EURAMET. Attention will be given to error sources, selection of standards, and various calibration and testing procedures used in the balance industry. Emphasis will be given to hands-on exercises calibrating a variety of balances, accumulating data, and developing uncertainty budgets. Compliance with pharmaceutical (FDA/ USP) and international requirements will be discussed. Methodologies for process measurement assurance techniques in analytical weighing will also be covered. This tutorial is limited to 30 participants. A laptop with basic spreadsheet capability and/ or scientific calculator will enhance the participant’s learning experience, but not required. For
more information: Mark Ruefenacht (925) 798-8900
|